July 2021 - IRQB - The International Rail Quality Board

IRQB Insights: Critical Path

IRQB Insights is an article series introducing various technical aspects of rail quality and the IRIS Certification scheme. The article series helps to explain and provide insight to the operational matters of the certification and quality management processes. The critical path methodology assessed during the IRIS Certification process is a basic requirement for the project time management […]

IRIS Guideline on Customer Perception Published

IRQB published a new IRIS Guideline focused on customer perception helping organisations to understand IRIS Certification’s customer perception requirements and giving guidance on how to use customer perception in quality management systems. Customer perception assures trust in the IRIS Certification system. This is especially important as more and more customers are moving from second party […]

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